Consumer Solutions Specialist (for a Pioneer Account)
(National Capital Reg - Ortigas Center, Pasig)
Responsibilities:
* Respond accurately to customer inquiries regarding products and services, update customer information, and sign up for new services
* Communicate through inbound and outbound telephone calls, and through emails
* Upsell supporting products and services to increase revenue
* For the Sales Support group, make outbound calls to promote or cross-sell the client's products and services
Requirements:
* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
* Above average oral and written communication skills.
* At least 1 year(s) of working experience in the BPO industry handling either Customer Service or Sales accounts is required for this position. Exposure to Account Management is a plus.
* Applicants must be willing to work in Ortigas Center,Pasig and the night shift.
* 100 Full-Time positions available.
What await the successful applicants are:
Very competitive salary packages, and nontaxable allowances
HMO Coverage, which is extended to the dependents.
Paid leaves (some of which are converted to cash at the end of the year)
Refundable government contributions at the end of the year
Travel opportunities to the US
Eligibility to loans
If you think you are who we need, let us know!
Email us: jobs@lwsmedia.com / cara.cruz@lwsmedia.com (please attach your resumes with the email)
Call us: 635-5733 / 0917-533-4447 and look for Arlene or Cara
We also accept walk-in applicants from Mondays to Fridays, 8AM to 6AM the following day.
A great career is waiting for you here. We hope to see you soon!
LWS Media Philippines, Inc.
Recruitment Office:
18th Floor, Unit 1801, Antel Global Corporate Center
Julia Vargas Avenue, Ortigas Center, Pasig City
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