CSR (Customer Service Representative)
1 year experience required
Americalls
Cebu City, Cebu
Details
Professional call center and answering services you can count on. Specializing in inbound and outbound answering service solutions. (www.AmeriCalls.com)
RESPONSIBILITIES:
A SALES CUSTOMER SERVICE handles general customer inquiries like account status and product information. Do some INBOUND and OUTBOUND calls.
QUALIFICATIONS
• We need candidates who are dependable, keen on details and have strong customer service orientation.
• Candidates who have completed at least 2 years college course
• Excellent communication skills in English
• Familiar with basic computer operations (MS-Office)
• Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
• Has strong interpersonal skills and ability to think independently and follow through effectively
• Willing to work on graveyard shifts.
* Qualified candidate with a very good american accent only the ones need to apply
RESPONSIBILITIES:
A SALES CUSTOMER SERVICE handles general customer inquiries like account status and product information. Do some INBOUND and OUTBOUND calls.
QUALIFICATIONS
• We need candidates who are dependable, keen on details and have strong customer service orientation.
• Candidates who have completed at least 2 years college course
• Excellent communication skills in English
• Familiar with basic computer operations (MS-Office)
• Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
• Has strong interpersonal skills and ability to think independently and follow through effectively
• Willing to work on graveyard shifts.
* Qualified candidate with a very good american accent only the ones need to apply
No comments:
Post a Comment