TITLE:
COMPLIANCE ASSOCIATE
JPMorgan Chase & Co. – Cebu Captive Operations JPMorgan Chase & Co. (NYSE: JPM) is excited to announce our latest expansion in the Philippines and we a number of exciting opportunities to be a part of our newest captive location in Cebu. Working directly for JPMorgan chase & Co., you will be part of one of the leading financial services firms in the world and as part of Chase Card Services operations in Cebu, you will have the opportunity to play a key role in building yet another critical part of our franchise.
About JPMorgan Chase &Co. JPMorgan Chase and Co. has assets of approximately $2.2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small businesses and commercial banking, financial transaction processing, asset management and private equity. The headquarters for JPMorgan Chase is located in New York. J.P. Morgan Chase & Co. has six lines of business:
• Asset Management
• Card Services
• Commercial Banking
• Investment Bank
• Retail Financial Services
• Treasury & Securities Services
JPMorgan Chase and Co. holds leading positions in most major categories it competes in across its peer group. JPMorgan Chase and Co. reported full-year 2008 earnings of $5.6 billion on revenue of $67.3 billion. The firm intends to navigate through the intense credit and capital markets turbulence, protect the company and capitalize on any opportunities that present themselves. The firm has a history of showing leadership during times of financial crisis and will continue to build on that legacy. .
Culture: JPMorgan Chase and Co. is committed to building vibrant communities, preserving the environment and promoting an inclusive culture that benefits its shareholders, customers, employees, neighbors and future generations. The firm does this in multiple ways, ranging from charitable giving and diversity initiatives to the promotion of economic opportunity and development. The organization strives to be fair and ethical in business practices and have a strong set of principles that guides our actions and informs decisions. The firm is helping to protect the environment and deepening community involvement.
About Chase Card Services: Chase Card Services is a key contributor to the JPMorgan Chase and Co. product platform, playing an integral role in the firm's powerful banking franchise. Today's card industry is complex, and Chase Card Services has about 168 million cards in circulation and more than $190 billion in managed loans. Chase Card Services is the largest general-purpose credit card issuer in the United States. Customers used Chase cards to meet more than $368 billion worth of their spending needs in 2008.
With hundreds of partnerships, Chase has a market leadership position in building loyalty programs with many of the world's most respected brands. Partners include AARP, BP, Amazon, Continental Airlines, Marriott, Sears Canada, Southwest Airlines, Sony, United Airlines, The Walt Disney Company and many other well known brands and organizations.
Description Job Objectives: • Assist the Head of Philippines Compliance in overseeing the operations within JPMorgan Chase Bank, N.A., Philippine Customer Care Center (JPMPCCC) - ensuring that the company conducts
its business in compliance with all relevant rules, regulations, laws, best market practices and Group compliance standards.
• Assist the Head of Philippines Compliance in ensuring that operating managers are provided with appropriate advice and guidance, regarding the regulatory environment, to enable them to
establish the structure and framework required to be compliant in all business activities.
• To conduct all monitoring work devised to accomplish the above.
• To draft the requisite compliance reports submitted to management and Global Compliance.
Duties and Responsibilities: 1. Regulatory Advisory • Advise JPMPCCC local management on applicable local and international regulations
• Coordinate and communicate regularly with Donor Compliance Officers
• Develop and update compliance manual policies and procedures in relation to regulations.
• In conjunction with Donor and LOB Compliance Officers, interpret and implement policies and regulations impacting processes and services that have been hubbed in JPMPCCC.
• Update businesses regularly about regulatory developments in coordination with relevant Donor Compliance officers.
• Keep abreast of latest developments or updates in the local market that are relevant to JPMPCCC's operations.
2. Regulatory Relationships • Assist the head of Philippines Compliance in maintaining cordial relationships with local regulators
• Manage any individual and entity licensing requirements of JPMPCCC
• Coordinate with regulators during audits and inspections of JPMPCCC
• Manage all regulatory interface and communications (i.e. notifications, requests for approval, etc)
3. Training • Develop relevant and suitable training programs
• Work with Donor and LOB Compliance officers to determine training requirements and implementation plans.
• Conduct staff training, both new hire and refresher training, maintain annual calendar of training schedules for JPMPCCC.
• Coordinate with LOB and Donor Compliance Officers to facilitate any special training where required.
4. Documentation • Handle the preparation of internal reports
• Coordinate with Legal/local counsel and the Office of the Secretary on all legal and corporate secretarial tasks related to JPMPCCC.
5. Monitoring & Surveillance • Assist in the development of templates and coordinate input from impacted functions for ensuring regular review and assessment of whether the local regulatory and donor locations requirements
are being met.
• Assist the head of Philippines Compliance as well as LOB Compliance in the development and implementation of monitoring procedures to ensure compliance with internal policies and with local
regulatory, legal and industry requirements.
• Assist management in ensuring that the Code of Conduct and other internal policies are adhered to.
• Assist in the investigation of complaints, internal policy breaches and other concerns.
6. Migration of Projects: • Provide assistance to Transition Management Team/ Air Traffic Control group, as applicable and Donor Compliance in relation to projects being moved to Manila.
• Work closely with the Regional and Global Compliance outsourcing Coordinators to ensure compliance issues are escalated and addressed and global outsourcing and offshoring processes followed.
• Provide initial green light approval on all offshoring projects
• Provide input to the Legal and Compliance framework documentation and review and sign off on all project framework documentation.
• Ensure implementation in JPMPCCC of various policy and regulatory requirements of Donor Locations in relation to the projects being migrated.
• Wherever necessary, provide advice in relation to Receptor location requirements relating to local regulations and policies in respect of projects being hub into Manila.
• Coordinate with Legal to review Service Level Agreements and other documentation to ensure that they are in compliance with local regulations.
7. General • Interface between the LOB and Donor Compliance Officers on BAU issues.
• Liaise with internal and external Legal as well as Audit for any regulatory and compliance issues
Qualifications • Knowledgeable on banking-related laws, rules, regulations, practices
• Self motivated and proactive; able to work independently with minimum supervision.
• Organize and able to work under pressure and meet tight deadlines.
• Possess good regulatory experience with strong analytical and problem solving skills
• Have experience working in the banking industry, preferably in the areas of Risk Management; Legal and Compliance
• Have good communication and presentation skills - both oral and written
For more information about our company, visit our website:
http://www.jpmorganchase.com/careers Search keywords:
1. JP Morgan Chase
2. J P Morgan
3. JP Chase
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